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Telephone: (508) 877-0900
Fax: (508) 877-0003
Email:
Framingham.Animal.Hospital@comcast.net -- for general information
fahappointments@comcast.net -- to make non-emergency appointments.
fahpharmacy@comcast.net -- to place medication and food orders
Framingham.Animal.Hospital@comcast.net -- for general pet health questions, lab results
and messages for our doctors.
Please note we check our email once daily so there will be a 24 hr. turnaround time to act on your email.
New Phone System
We've recently added new telephone system. The telephone system is designed to route all incoming calls at Framingham Animal Hospital. When you call (508) 877-0900, you will hear a standard voice message with multiple options. Please press one of the following numbers to route your call to the appropriate area:
- Press 1 - to obtain a lab report or receive test results, to leave an update for the doctor regarding your pets progress, or if you have a general question. If you reach the answering machine, please leave a message and we will return your call with the information you requested.
- Press 2 - to schedule a routine appointment, call during the hours of 10 - 1, or 2:30 - 5, Monday through Friday. If you reach the answering machine, please leave a message and we will return your call after 10 am Monday through Friday. No one is available to receive your scheduling call on Saturdays.
- Press 3 - to reorder pet medications and foods during the hours of 10 - 1, or 2:30 -5 Monday through Friday. If you reach the answering machine, please leave a message and we will return your call after 10 am Monday through Friday. No one is available to receive your scheduling call on Saturdays.
- Press 4 - if you have a pet emergency, if you feel your pet must be seen today, or if you are a Veterinary Specialist calling to speak with a doctor.
- Press 5 - to reach the Business Office regarding billing, accounting, or inventory questions.
- Press 0 - to reach a receptionist. If you are unsure of the appropriate button to press, the receptionist will route your call.
If you know your party's extension, you may press it at any time. All phones are monitored on a regular basis during office hours and you will receive a call if you leave your name and number.
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